Privacy Policy

Effective Date: August 1, 2026

Welcome to Casino N1. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services in New Zealand. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We collect several types of information from and about users of our website, including:

• Personal Identification Information: Name, date of birth, address, email address, phone number, and other information you provide when registering an account or contacting us.
• Account Information: Username, password, transaction history, and preferences.
• Payment Information: Credit/debit card details, bank account information, and other payment data necessary to process deposits and withdrawals.
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
• Usage Data: Information about how you use our website, including pages visited, time spent on pages, and other diagnostic data.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and collect information about your usage.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our website and services.
• To verify your identity and comply with legal and regulatory requirements, including anti-money laundering (AML) and responsible gambling obligations.
• To process transactions and manage your account.
• To communicate with you, including sending updates, promotional materials, and customer support responses.
• To improve our website, services, and marketing efforts.
• To detect, prevent, and respond to fraud, security breaches, and other illegal activities.

3. Disclosure of Your Information

We may disclose your personal information to third parties in the following circumstances:

• Service Providers: To trusted third-party service providers who perform services on our behalf, such as payment processing, identity verification, and IT services.
• Legal Requirements: When required by law, regulation, or legal process, including to government authorities or law enforcement agencies in New Zealand or abroad.
• Business Transfers: In connection with any merger, sale, or acquisition of our business or assets.
• With Your Consent: When you have given us explicit consent to share your information.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Despite these measures, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

Under New Zealand law, you have the right to:

• Access the personal information we hold about you.
• Request correction of any inaccurate or incomplete information.
• Request deletion of your personal data, subject to legal and contractual restrictions.
• Object to or restrict certain processing activities.
• Withdraw consent where processing is based on your consent.

To exercise these rights, please contact us at the details provided below.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience, analyze usage, and deliver personalized content. You can manage your cookie preferences through your browser settings. For more details, please see our Cookie Policy.

8. International Data Transfers

Your information may be transferred to and maintained on servers located outside New Zealand. We ensure that any such transfers comply with applicable data protection laws and that your information remains protected.

9. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal data from a child under 18, we will take steps to delete such information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. We will notify you of any significant changes by posting the new Privacy Policy on this page with an updated effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Casino N1 Privacy Team
Email: [email protected]
Phone: +64 9 123 4567
Address: 123 Casino Street, Auckland 1010, New Zealand

Thank you for trusting Casino N1 with your personal information.